Privacy Policy

16/09/2024

Privacy Policy

Last updated: September 2026

LT Pacific Investments Pty Ltd (“LT Pacific”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that we collect and hold. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, marketing activities, events, consultants or services.

1. Information We Collect

We may collect personal information including your name, phone number, email address, country of residence, property preferences, investment requirements, enquiry history and communications with our team.

Information may be collected when you:

  • submit an enquiry or registration form on our website;
  • respond to advertising or lead forms on platforms such as Facebook, Instagram, Google or LinkedIn;
  • attend an LT Pacific seminar, event or property presentation;
  • communicate with our consultants by phone, email, messaging applications or social media;
  • subscribe to receive property updates or marketing communications; or
  • engage LT Pacific in relation to a property purchase or advisory service.

Where reasonably required for a transaction, compliance or verification purpose, we may also request additional identification or transaction-related information.

2. How We Use Your Information

We may use your personal information to:

  • respond to your enquiries and provide requested information;
  • understand your property and investment requirements;
  • recommend relevant properties, projects and services;
  • contact you by phone, email, SMS or messaging applications;
  • send property updates, market information, invitations, newsletters and promotional communications;
  • manage prospective and existing customer relationships;
  • record enquiries, communications and follow-up activities in our Customer Relationship Management (“CRM”) systems;
  • improve our website, marketing activities and customer service; and
  • comply with applicable legal, regulatory and compliance obligations.

By submitting an enquiry or providing your contact information to LT Pacific, you acknowledge that your information may be recorded and retained in our CRM and related business systems for these purposes.

3. Marketing Communications

Where permitted by law and where appropriate consent has been obtained or can reasonably be inferred, LT Pacific may contact you regarding property opportunities, market updates, events and services that may be relevant to you.

You may opt out of marketing communications at any time by using the unsubscribe option provided in our emails or by contacting LT Pacific. We will process unsubscribe requests in accordance with applicable Australian requirements.

4. Storage and Disclosure

Personal information may be stored in LT Pacific’s CRM, email, cloud storage, marketing and communication platforms.

We may disclose information where reasonably necessary to our employees, authorised consultants, technology and CRM providers, marketing service providers, professional advisers, property developers, project partners or other parties involved in providing services requested by you.

Some technology or service providers may store or process information outside Australia. We take reasonable steps to select appropriate providers and protect information against misuse, loss, unauthorised access, modification or disclosure.

We do not sell personal information to unrelated third parties for their independent marketing purposes.

5. Access and Correction

You may request access to personal information we hold about you or ask us to update or correct information that is inaccurate or out of date.

You may also ask us to stop sending marketing communications.

6. Website and Cookies

Our website and advertising platforms may use cookies, analytics tools and similar technologies to understand website usage, measure advertising performance and improve our services.

7. Contact Us

If you have any questions, privacy concerns, access or correction requests, or wish to withdraw from marketing communications, please contact LT Pacific through the contact details published on our website.

LT Pacific may update this Privacy Policy from time to time. The latest version will be published on our website.

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